Key Responsibilities: Key Responsibilities:

1. Handle backend business operations, documentation, and coordination work.

2. Prepare and maintain reports, trackers, agreements, forms, and internal records.

3. Coordinate with franchise partners, stores, vendors, and internal teams for daily follow-ups.

4. Maintain MIS reports for payments, leads, operations, customer issues, and pending tasks.

5. Support franchise onboarding, documentation, approvals, and process checklists.

6. Track pending payments, renewals, operational issues, and documentation gaps.

7. Assist in preparing business summaries, presentations, and meeting notes.

8. Support management with business analysis, process improvement, and execution of new initiatives.