Telecaller Cum Back Office Executive
About the Role
Company: DevStayZ india private limited Industry: Hospitality / Hotel Industry Location: Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan Salary: ₹12,000 – ₹18,000 per month Job Summary Devstayz is looking for a dedicated and customer-oriented Telecaller Cum Back Office Executive to manage customer communication, hotel booking coordination, and daily back-office operations. The ideal candidate should have good communication skills and basic computer knowledge. Key ResponsibilitiesTelecalling Responsibilities Handle inbound and outbound customer calls professionally. Assist customers with hotel booking inquiries and reservation details. Follow up with guests regarding bookings, confirmations, and payments. Explain hotel services, offers, and room availability to customers. Resolve customer queries and maintain good customer relationships. Back Office Responsibilities Maintain booking records and customer databases. Coordinate with hotel operations and support teams. Handle emails, WhatsApp communication, and data entry work. Prepare daily reports and MIS records. Support billing and payment follow-ups when required. Required Skills Good communication skills in Hindi and basic English. Basic computer knowledge (MS Excel, MS Word, Email Handling). Customer handling and convincing skills. Positive attitude and teamwork ability. Ability to multitask and work under pressure. Eligibility Criteria Graduate / Undergraduate can apply. Fresher and experienced candidates are welcome. Experience in telecalling, customer support, or hotel industry will be preferred.
Skills Required
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