Job Description : IBG Lead and manage shift operations for a team of 10-15 SAP Basis consultantsDeliver SAP Basis support across S/4HANA, Business Suite, EWM , and associated landscapesPerform system monitoring, performance tuning, transport management (ChaRM/CTMS) Handle data growth analysis, security updates, deletion/partitioning, system refreshes, and upgrades Manage SAP HANA , including performance optimization and troubleshooting across ERP, BW, BW4HANADrive incident and change management in line with ITIL practicesCreate and maintain shift rosters, ensure task allocation and productivity improvementCollaborate with cross-functional teams on infrastructure planning, system sizing, HA/DR strategies Maintain system documentation, support IT audits, and ensure complianceProvide RCA, support patching, upgrades, and kernel/database maintenanceTrain junior consultants and ensure knowledge sharing within the team IBG