Key Responsibility Areas: Monitoring CRM Data: Monitor CRM data daily to ensure accuracy and timely updates. Prepare and share a detailed daily CRM report with the concerned team. Highlight pending follow-ups and track overall progress. Escalate to managers or reporting heads if any team member fails to follow up or update CRM on time. Ensure complete transparency and accountability in all CRM activities. Maintain records of escalations and follow-ups for weekly review. Data Organization & ERP Development: Collate and consolidate all existing production-related Excel sheets into a structured ERP-like system using Google Drive, Google Sheets, and Google Apps Script. Design and implement automated workflows for data entry, tracking, and reporting across different production departments. Ensure seamless integration of purchase orders, inventory, production timelines, and delivery schedules. MIS Reporting & Analytics: Generate real-time MIS reports on production efficiency, material consumption, order status, and financial metrics. Develop custom dashboards and automated reports to provide insights for senior management. Analyze trends and data anomalies to suggest process improvements. Process Optimization & Automation: Identify bottlenecks in data flow and implement solutions to improve efficiency. Automate repetitive tasks using Google Sheets formulas, macros, and scripts. Maintain data accuracy and security within the system. Collaboration & Support: Work closely with the production, procurement, accounts, and sales teams to ensure data accuracy and consistency. Train and assist team members in using the new system effectively. Provide troubleshooting support for any system-related issues. Responsible for warehouse optimization, inventory management, production planning & scheduling, machine capacity & workforce allocation, real-time shop floor monitoring, and ERP automation using Google Docs & Sheets. Ensure timely and accurate uploading of new products across all internal systems and online platforms Co-ordanation with factory