About Job Role Prepare and submit medical claims to insurance companies accurately and in a timely manner. Ensure that all required documentation, such as medical records and invoices, is attached to support the claims Regularly follow up on unpaid or underpaid claims with insurance companies. Use various communication channels, including phone calls and written correspondence, to resolve outstanding issues. Investigate and address claim denials promptly. Determine the reasons for denials and take corrective actions to reprocess or appeal denied claims. Communicate effectively with insurance representatives to resolve claim issues and obtain information. Establish and maintain positive relationships with insurance companies to facilitate smoother claims processing. Communicate with patients regarding their account balances, explaining any insurance-related matters or financial responsibilities. Assist patients with questions related to billing and insurance. Follow the organisation's policies, procedures, and compliance standards. Stay informed about changes in healthcare regulations that may impact billing practices. Required Skilled Sets Any graduate Prior calling experience would be an added advantage. Fluent verbal communication abilities. Willing to work in night shift (US shift) Good understanding of the overall Revenue Cycle Management to effectively work on AR. Compensation As per Industry standards Share with someone awesome View all job openings