About Us: We are a manpower and payroll management firm handling multiple client sites across India, specializing in blue-collar deployments (forklift operators, contract labour, etc.). We manage all aspects of site deployment, compliance, PF/ESI, billing, and client coordination. We are now looking for a Client Operations Executive to manage daily client communication, deployment updates, and operational coordination. Key Responsibilities: Client Coordination: Send daily/weekly deployment updates to clients. Handle client email communication professionally. Follow up on client queries related to attendance, replacements, payroll, and compliance. Deployment Support: Coordinate with internal hiring team (Anand & team) for timely deployment of operators. Update client deployment trackers. Track new joining documents, uniform issuance, and other site requirements. Compliance Monitoring: Ensure PF, ESI, wage revisions, and payslips are sent on time. Maintain compliance documentation and trackers. Data Management: Maintain daily attendance records in coordination with site teams. Keep track of monthly billing inputs. Prepare weekly MIS reports for management. Escalation Handling: Proactively identify issues at client sites and escalate them internally for timely resolution. Key Requirements: Strong written and spoken English. Ability to draft professional client emails. Confident in verbal client communication and follow-ups. Basic knowledge of Excel / Google Sheets. Fast learner, willing to understand manpower deployment operations. Strong coordination and follow-up skills. Ability to handle pressure & multiple clients simultaneously. Educational Qualification: Graduate (BBA, B.Com, BA, Hotel Management, MBA preferred but not mandatory) Experience: 0–2 years preferred (freshers open if strong in communication) Salary Range: ₹20,000 to ₹30,000 per month (negotiable based on profile) Growth Opportunity: Direct exposure to client handling. End-to-end understanding of manpower deployment operations. Long-term opportunity to grow into Operations Manager. Preferred Candidate Profile: Someone looking to build a career in operations/client management, not purely HR. Someone comfortable with blue-collar deployment work. Someone who wants ownership & responsibility, not just back-office work. Location Advantage: Office based out of Vasant Kunj, South Delhi. Should be based in Delhi NCR.