Operational role that works under direct supervision, responsible for day-to-day provisioning & configuration operations Responsibilities Maintain daily site activities and routines. Ensure SLA are achieved & work proactively to maintain the same. Basic Exposure in Telecom product and Network provisioning process Basic knowledge in customer support & solving order related queries Basic knowledge if they have CRM system experience like Amdocs ,Cramer & SOM Good communications skills & basic telecommunications knowledge .