Zycus is looking for enthusiastic and driven fresh graduates to join as Product Support – Interns . In this role, you will work closely with global customers and internal teams to support Zycus AI-driven procurement solutions. This internship offers hands-on exposure to product support, customer interaction, and enterprise SaaS environments. Location: Mumbai (Seepz, Andheri East) Internship Duration: 6 Months Experience: 0–1 Years Key Responsibilities Act as the first point of contact for customers, handling queries and issues via email, chat, and calls Support Zycus Procurement Applications (Source-to-Pay suite) Collaborate with Technical Account Management and cross-functional teams to resolve customer issues efficiently Assist in product configuration, troubleshooting, and incident management Participate in User Acceptance Testing (UAT) and validation processes Contribute to knowledge sharing, process improvements, and automation initiatives Analyze customer requirements and suggest effective solutions or workarounds Ensure high levels of customer satisfaction through timely and quality support Required Skills & Qualifications MBA or Engineering Graduate (B.E./ B.Tech ) in Computer Science, IT, Electronics, Mechanical, or related fields-2025 and onwards passout ONLY 0–1 year of experience (freshers can apply) Strong written and verbal communication skills Basic understanding of technical concepts and SaaS products Familiarity with MS Excel and analytical thinking Willingness to work in rotational shifts (including night shifts if required) Strong problem-solving mindset and eagerness to learn Ability to multitask and collaborate with internal and external stakeholders Walk In Drive Date: Saturday 06th June, 2026 Time: 10:000 AM to 4:00 PM nue:Zycus Infotech Pvt Ltd.Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096. Note:1. Candidates need to apply for the job online before the Walk In What You'll Gain Hands-on experience with enterprise AI-driven procurement solutions Exposure to global clients and real-world business challenges Opportunity to work with cross-functional teams in a fast-paced environment Skill development in product support, analytics, and customer engagement