Accenture Walk-in Drive: International Customer Support 2026 | Gurugram
Job Description
About the Role
Accenture is conducting a walk-in drive for the role of 'International Customer Support (Voice)' in Gurugram, Haryana.
As an International Customer Support Associate, you will handle customer queries, resolve complaints, provide timely resolutions, and deliver excellent customer service while meeting SLA requirements in a global voice support environment.
Responsibilities
- Handle international customer queries through voice support
- Resolve customer complaints and escalations
- Provide accurate and timely resolutions
- Meet SLA and quality standards
- Follow company processes and guidelines
- Maintain excellent customer experience
- Work in rotational shifts as required
What You'll Need
- Any Graduate
- Key Skills:
- International Voice Process
- Customer Support
- Complaint Resolution
- Query Handling
- SLA Management
- Basic Computer Skills
- MS Office
- Soft Skills:
- Communication Skills
- Problem-Solving
- Adaptability
- Quick Learning Ability
- Results-Oriented Mindset
- Ability to Work Under Pressure
- Teamwork
Resume Tip
Highlight your customer support experience, communication skills, and ability to work under pressure.
Skills Required
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