Quality Auditor, Quality Team

About the Role

As a Quality Auditor in our Quality Team, you will play a critical role in maintaining high standards in data quality for AI development and training. Your day-to-day responsibilities will involve conducting systematic quality assessments, providing manual review and validation of automated quality measurements, and identifying root causes of issues.

You will work closely with our global network of Data Associates, coaching and calibrating them to improve performance, and providing detailed insights on Data Associate-level quality. Your attention to detail and analytical skills will be essential in maintaining strict compliance with quality standards and procedures.

Key Responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates
• Coach and calibrate Data Associates co-located at your site to improve performance
• Provide detailed insights on Data Associate-level quality and identify root causes of issues
• Perform manual reviews to validate automated quality measurement systems
• Document and report quality findings accurately and efficiently
• Perform audits to support deep dives and escalations as needed
• Maintain strict compliance with quality standards and procedures

Skills & Qualifications

• C1+ or equivalent fluency in English language
• Good working knowledge (B1+) in both spoken and written English
• Experience in Machine Learning/Data Labeling operations
• Demonstrated analytical and problem-solving skills, and attention to detail
• Effective communication skills in Business English
• Experience with quality management tools and systems
• Ability to work in strict compliance with internal guidelines
• Understanding of data annotation and quality metrics
• Hands-on experience in Excel and data analysis tools
• Bachelor's degree in a relevant field (e.g. Computer Science, Engineering, Mathematics)

What You'll Learn

In this role, you will gain hands-on experience in quality assurance, data analysis, and machine learning operations. You will learn to work effectively in a team environment, adapt to changing priorities and workloads, and develop your analytical and problem-solving skills.

You will also have the opportunity to contribute to continuous improvement initiatives within the quality assurance team and work closely with Quality Audit Managers to improve processes and implement best practices.

Resume Tip

When applying for this role, be sure to highlight your experience in machine learning/data labeling operations, quality management tools and systems, and data analysis tools. Use specific examples to demonstrate your analytical and problem-solving skills, and attention to detail.

Also, make sure to tailor your resume to the specific requirements of the job description, and use keywords from the job description in your resume to increase your chances of passing through applicant tracking systems (ATS).