System Development Engineer, Amazon Payment Products

About the Role

This role involves working as a System Development Engineer in the Amazon Payment Products team, where you'll be responsible for troubleshooting, developing tools, and implementing fixes for production software issues. You'll work on large-scale distributed systems, troubleshoot complex problems, and contribute to the growth and development of the team.

Key Responsibilities

• Troubleshoot and diagnose production software issues, and implement fixes for internally developed code in Java and Ruby with Rails.
• Develop tools, automation, and monitoring solutions to improve operational excellence and readiness of the systems.
• Provide support for incoming tickets, including extensive troubleshooting tasks, covering multiple products, features, and services.
• Work on operations and maintenance driven coding projects, primarily in Java, Python, or shell scripts, and AWS, web technologies.
• Develop and deploy software in staging and production environments, and create tools to aid operations and maintenance.
• Own and manage one or more digital products or components, and ensure customer notification and workflow coordination and follow-up to maintain service level agreements.
• Collaborate with the support team for handing-off or taking over active support issues, and create a team-specific knowledge base and skill set.

Skills & Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience in automating, deploying, and supporting infrastructure.
• Proficiency in programming languages such as Java, Python, Ruby, and Shell Scripts.
• Experience with Linux/Unix and AWS.
• Familiarity with CI/CD pipelines and build processes.
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.

What You'll Learn

In this role, you'll have the opportunity to learn and grow in a fast-paced and dynamic environment. You'll work on large-scale distributed systems, develop your problem-solving skills, and contribute to the growth and development of the team. You'll also have the chance to work with a diverse range of technologies and tools, and develop your expertise in areas such as automation, deployment, and maintenance.

Resume Tip

When applying for this role, be sure to highlight your experience in automating, deploying, and supporting infrastructure, as well as your proficiency in programming languages such as Java, Python, and Ruby. Emphasize your problem-solving skills and ability to troubleshoot complex issues, and be sure to include any relevant certifications or training in areas such as AWS or Linux/Unix.