Digital Analyst

About the Role

This Digital Analyst role is a unique opportunity to lead a ground-breaking digital platform for one of the largest global banks. You will be responsible for stakeholder management, project management, and documentation of new and BAU changes. Your experience in customer experience, fintech, and agile delivery will be instrumental in driving the success of this project.

Key Responsibilities

• Manage stakeholder expectations and collaborate with customer teams to deliver high-quality results.
• Develop and maintain detailed requirements analysis, user stories, PRDs, and information architecture to ensure seamless customer experiences.
• Work closely with development teams to refine requirements and provide support during development.
• Facilitate customer workshops and lead design thinking sessions to drive innovative solutions.
• Document new feature development, designs, and communicate them with the team(s).
• Ensure stakeholder time and meetings are set up on priority.
• Prioritize competing demands from stakeholders and drive requirements to meet project deadlines.

Skills & Qualifications

• Banking technology experience.
• Strong proficiency in MS Excel, Word, PowerPoint, and Visio.
• Experience in wireframing, requirements analysis, data analysis, agile delivery, project management, and stakeholder management.
• Master's degree in a relevant field.
• Excellent communication and facilitation skills.
• Ability to think out of the box and drive innovative solutions.

What You'll Learn

In this role, you will have the opportunity to build a design and develop a global-quality next-generation product from the ground up. You will learn how to make quick, effective business decisions that work and build a team that can deliver to your vision.

Resume Tip

When applying for this role, be sure to highlight your experience in customer experience, fintech, and agile delivery. Emphasize your ability to think out of the box and drive innovative solutions. Use specific examples from your past experience to demonstrate your skills and qualifications.