Digital Democracy Fellow

About the Role

The Digital Democracy Fellow will work closely with Civis product and leadership teams to support the design, execution, and improvement of digital systems that strengthen public participation in laws and policies.

This role involves contributing across product research, data analysis, testing, documentation, implementation support, and internal systems that help Civis scale its work effectively.

The fellow will work on various tasks such as supporting user research, scheduling interviews, documenting conversations, synthesising findings, and identifying recurring product insights.

Key Responsibilities

• Support user research across citizens, institutional users, and partner organisations.
• Schedule interviews, document conversations, synthesise findings, and identify recurring product insights.
• Help maintain user journeys, personas, and problem statements across different Civis workstreams.
• Support recurring analysis of consultation, engagement, and product usage data.
• Build and maintain trackers, dashboards, and internal reporting sheets.
• Contribute to monitoring frameworks and routine reporting.

Skills & Qualifications

• 0–3 years of experience in technology, product, engineering, data, research, consulting, or related roles.
• Engineering background preferred.
• Comfort working with technology products, workflows, and digital systems.
• Some exposure to coding or scripting is required.
• Familiarity with Python, SQL, spreadsheets, or similar analytical / scripting tools is preferred.
• Strong interest in product thinking, public systems, research, and technology-enabled problem-solving.
• Strong written and verbal communication skills.
• Comfortable learning new tools and working across research, execution, and analysis.

What You'll Learn

As a Digital Democracy Fellow, you will gain hands-on experience in product research, data analysis, and implementation support.

You will learn about digital systems that strengthen public participation in laws and policies and contribute to the development of these systems.

This role will provide you with opportunities to work with various stakeholders, including product teams, leadership, and external partners.

Resume Tip

When applying for this role, make sure to highlight your experience in technology, product, or related fields, as well as your skills in coding, scripting, and data analysis.

Emphasise your strong interest in product thinking, public systems, research, and technology-enabled problem-solving, and provide specific examples of how you have applied these skills in previous roles.

Also, mention your ability to work effectively in a team, communicate complex ideas clearly, and adapt to new tools and workflows.