Payment Lifecycle Associate I

About the Role

As a Payment Lifecycle Associate I, you will play a vital role in shaping the future of digital payments at JPMorgan & Co. Your primary responsibility will be to enhance the payment operations framework by streamlining processes, implementing new technologies, and developing operational functions. You will also be responsible for managing payment processing across various products to ensure smooth fund transfers and reconcile purchase and sales options, futures, or securities.

Key Responsibilities

• Provide overall supervision to the staff during their shift operating window
• Ensure that all work items are completed as per the agreed SLA
• Monitor the exceptions and ensure that they are resolved in a timely manner
• Identify opportunities for improving the efficiency of the process
• Identify the training requirements of the team members and work with the VP on providing the required training
• Track the changes to the procedures and ensure that the team is fully aware of the changes

Skills & Qualifications

• Strong analytical mindset with attention to detail and ability to perform under pressure
• Proven ability to manage multiple priorities in a time-critical environment
• Confidence to challenge, escalate, and influence decision-making
• Strong understanding of risk and controls in an operational setting
• Strong communication skills with the ability to engage and influence stakeholders
• Strong Excel skills, should be able to build/manage UT Macros
• FINRA Series 99 (or willingness to obtain within 6 months)
• Experience in payments, cash management, or financial operations is advantageous
• Machine Learning, automation, MS Excel, Cybersecurity, anti-fraud awareness, Ai

What You'll Learn

In this role, you will have the opportunity to learn and grow in a fast-paced and innovative environment. You will gain hands-on experience in managing payment processing, streamlining processes, and developing operational functions. Additionally, you will have the chance to work with cutting-edge technologies and tools, such as AI/ML, to solve complex problems and enhance processes.

Resume Tip

When applying for this role, make sure to highlight your analytical skills, attention to detail, and ability to work under pressure. Emphasize your experience in payments, cash management, or financial operations, and mention any relevant certifications, such as FINRA Series 99. Also, be sure to showcase your proficiency in MS Excel and ability to build/manage UT Macros.