Conversational AI Application Developer (English and Greek speaker)

About the Role

We are seeking a Conversational AI application developer to join our Solution Delivery team.

You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.

This position is fully remote and can be worked from any EU country.

As part of that team, you will be trained on Omilia’s Cloud Platform (OCP) and gain an under-the-hood understanding of the technologies enabling conversational and agentic AI-driven, omnichannel human-system interactions:

• traditional NLU modeling
• generative AI capabilities
• autonomous agent workflows

Responsibilities

Tasks and responsibilities include:

• Working with customers to analyze and understand business requirements
• Designing the application in line with established usability principles and business requirements
• Developing hybrid Conversational AI applications that blend agentic and deterministic, rule-based capabilities
• Implementing and testing the semantic models and the conversation flow, leveraging rule-based, ML-based, and GenAI-based technologies made available on Omilia's Cloud Platform (OCP)

What You'll Need

Requirements:

• Academic Degree in Computer Science, Computational Linguistics, Natural Language, or related field
• Fluent English and Greek
• Excellent communication skills, customer-facing
• Problem solving and engineering mindset
• Knowledge of basic programming principles
• Interest in or familiarity with Generative AI concepts (LLMs, prompt engineering, RAG)

Resume Tip

Nice to have:

• Experience with conversational automated dialog systems, either voice or chat-based
• Experience in any other production-level NLU/NLP solutions
• Experience with GenAI/LLM technologies: prompt engineering, or RAG