Associate Application Management Specialist

About the Role

This role involves working as an Associate Application Management Specialist, where you will be responsible for managing and maintaining Solifi's hosted software solutions built on Java and JBossWildFly stack, leveraging SQL Server or Oracle databases. You will also be involved in creating reports, analyzing performance trends, and identifying potential improvement areas.

Key Responsibilities

• Create reports and analyze performance trends to identify potential improvement areas and/or performance deficiencies.
• Provide analytical value creation initiatives to enable prioritization efforts.
• Understand the scope and relevant attributes of all current Service Levels and KPIs, and have demonstrated knowledge of defining new metrics.
• Ensure that risks and issues related to CALMS critical services are recorded, tracked, assessed, and escalated as necessary.
• Focus on Problem Management goals and initiatives to address, track, and implement in a timely manner.
• Manage appropriate Windows Server-based hosted environments (involving environment builds, network and storage management, firewall and switch configuration, patching, monitoring, etc.).
• Deploying and maintaining Solifi hosted software solutions built on Java, JBossWildFly stack, leveraging SQL Server or Oracle databases.

Skills & Qualifications

• Bachelor's degree in Computer Science or a related field.
• Good understanding of IP networking (both physical and virtual), DNS, and Active Directory.
• Experience working with databases, with key understanding of SQL queries, backup & recovery strategies (SQL Server, Oracle).
• Ability to analyze traffic for common services (DNS, FTP, email etc.) is considered an asset.
• Exposure to enterprise monitoring tools.
• Experience of Java Application Server management (JBoss, WildFly etc.).
• Security-focused mind-set to enforce security standards, both in the environments and when collaborating with teams.
• Experience and understanding of information security issues and industry standards such as SSAE16 and ISO 27001.
• ITIL certification is considered an asset.
• Proficiency in VMware, Java, Wildfly, Windows Server, SQL Server, Switches, Jboss, DNS, ITIL, SQL, Firewalls, PKI, Oracle DB, AWS, SSL certificates, physical servers, and Active Directory.

What You'll Learn

In this role, you will gain hands-on experience in managing and maintaining hosted software solutions, creating reports, and analyzing performance trends. You will also learn about industry standards such as SSAE16 and ISO 27001, and develop a security-focused mind-set to enforce security standards.

Resume Tip

When applying for this role, make sure to highlight your experience with Java Application Server management, database management, and security standards. Also, be specific about your experience with tools such as VMware, AWS, and enterprise monitoring tools.