Operations Associate (Female)

About the Role

We are looking for a smart, organized, and enthusiastic Female Operations & Training Coordinator to manage our day-to-day training operations.

This role is ideal for someone who enjoys coordination, has excellent communication skills, and possesses advanced knowledge of Microsoft Excel.

Responsibilities

• Prepare and maintain MIS reports and operational trackers using Microsoft Excel.
• Create and manage Zoom meeting links for online training sessions and webinars.
• Coordinate with trainers regarding session schedules, availability, assignments, and reporting requirements.
• Communicate with trainers regarding commercials, invoices, attendance sheets, and supporting documents.
• Coordinate with schools, colleges, universities, corporates, and government departments regarding scheduled training programs.
• Draft and respond to professional emails and maintain regular communication with clients and trainers.
• Prepare PowerPoint presentations, reports, and other business documents whenever required.
• Maintain trainer databases, institutional records, attendance reports, billing trackers, and operational documentation.
• Collect invoices and supporting documents from trainers and coordinate with the Accounts team for payment processing.
• Ensure smooth execution of online and offline training programs by coordinating with all stakeholders.
• Follow up for pending reports, invoices, attendance sheets, recordings, and other documentation.
• Support the management team in day-to-day operational and administrative activities.

What You'll Need

• Advanced proficiency in Microsoft Excel (Mandatory).
• Good working knowledge of Microsoft PowerPoint and MS Word.
• Excellent spoken and written English.
• Strong email drafting and communication skills.
• Experience in handling Zoom meetings.
• Good coordination, multitasking, and organisational skills.
• Attention to detail with the ability to meet deadlines.
• Professional attitude and willingness to learn.

Resume Tip

Freshers with excellent communication and technical skills are encouraged to apply.

Prior experience in Operations, MIS, Administration, Client Coordination, or Training Coordination will be an added advantage.