WBG Pioneer - ITSFD - Program Management & Operations Intern

About the Role

This internship provides a front-row seat to how a global technology organization operates and supports the World Bank Group's development mission. As a WBG Pioneer - ITSFD - Program Management & Operations Intern, you will gain hands-on experience supporting a technology organization that manages a complex portfolio of products, vendors, and strategic initiatives.

You will be exposed to business operations, project and portfolio management, communications, organizational effectiveness, process improvement, and executive support within a global institution.

Key Responsibilities

• Support program management and operational activities across the ITSFD portfolio.
• Assist with maintaining organizational trackers, dashboards, reports, and knowledge repositories.
• Support preparation of presentations, briefing materials, status reports, and executive communications.
• Assist with planning and coordination of unit-wide meetings, town halls, onboarding sessions, and special events.
• Track action items, decisions, and follow-up activities arising from governance and leadership meetings.
• Draft and edit internal communications, announcements, newsletters, onboarding materials, and knowledge management content.
• Support and streamline business processes and identify opportunities to improve efficiency.

Skills & Qualifications

• Currently enrolled in, or in the final year of, an undergraduate or postgraduate (master's/PhD) program in Business Administration, Public Policy, Public Administration, International Relations, Economics, Communications, Information Systems, Project Management, Data Analytics, or a related field.
• Demonstrated interest in organizational management, business operations, project management, technology, or international development.
• Strong analytical, research, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Teams.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently while collaborating effectively with diverse teams.
• Demonstrated attention to detail and commitment to high-quality work.
• Experience with SharePoint, Power BI, data visualization, communications, or project coordination is desirable but not required.

What You'll Learn

As a WBG Pioneer - ITSFD - Program Management & Operations Intern, you will gain hands-on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet.

You will have the opportunity to develop your skills in business operations, project and portfolio management, communications, organizational effectiveness, process improvement, and executive support within a global institution.

Resume Tip

When applying for this internship, make sure to highlight your relevant coursework, projects, or experiences in organizational management, business operations, project management, technology, or international development. Emphasize your analytical, research, and problem-solving skills, as well as your proficiency in Microsoft Office applications and other relevant tools.

Also, be sure to tailor your resume to the specific requirements of the internship, and use specific examples to demonstrate your skills and experiences.