Associate Benefits Support Services Analyst

About the Role

As an Associate Benefits Support Services Analyst at TriNet, you will play a crucial role in ensuring seamless benefits administration for our clients. Your day-to-day tasks will involve handling benefits-related queries, resolving issues, and providing exceptional customer service.

You will work closely with the benefits team to analyze and resolve complex issues, maintain accurate records, and develop process improvements to enhance the overall benefits experience.

Key Responsibilities

• Respond to benefits-related queries and resolve issues in a timely and professional manner.
• Collaborate with the benefits team to analyze and resolve complex benefits-related issues.
• Maintain accurate and up-to-date records of benefits-related information and communications.
• Develop and implement process improvements to enhance the overall benefits experience.
• Provide exceptional customer service to clients and internal stakeholders.
• Stay up-to-date with benefits-related policies, procedures, and regulatory requirements.

Skills & Qualifications

• HR operations and benefits administration experience (0-4 years).
• Proficiency in PeopleSoft and MS Office, with a focus on Excel and Word.
• Excellent communication, time management, and customer service skills.
• Strong analytical thinking and problem-solving abilities.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

What You'll Learn

In this role, you will have the opportunity to develop a deep understanding of benefits administration and HR operations. You will learn to analyze complex issues, develop process improvements, and provide exceptional customer service.

You will also have the chance to work with a talented team of benefits professionals and develop your skills in PeopleSoft, MS Office, and other relevant tools.

Resume Tip

When applying for this role, be sure to highlight your experience with HR operations and benefits administration. Use specific examples to demonstrate your analytical thinking, problem-solving abilities, and customer service skills.

Also, make sure to tailor your resume to the job description, using keywords like 'benefits administration,' 'HR operations,' and 'PeopleSoft' to help your application pass through applicant tracking systems (ATS).