Linguistic Customer Care

About the Role

We are seeking a Linguistic Customer Care professional to join our team in Mumbai.

Responsibilities

Key Responsibilities include:

• Handling inbound and outbound customer calls professionally.
• Generating leads by interacting with potential customers.
• Explaining products and services clearly.
• Understanding customer requirements and answering their queries.
• Maintaining accurate call records and customer details.
• FOLLOWING company communication and quality standards.
• Coordinating with internal teams when required.
• Ensuring a positive customer experience during every interaction.

What You'll Need

To be successful in this role, you will need:

• English Proficiency (Spoken).

Resume Tip

Highlight your excellent communication and interpersonal skills in your resume.